Globex Global Logistics Sdn Bhd has gained ISO 9001:2015 certification after completing a rigorous two-stage certification audit by TÜV SÜD – one of the world’s leading technical service organisations.
The certification demonstrates Globex’s commitment and ability in providing the highest level of reliable service to its customers.
Globex began their ISO certification process in March this year and concluded with TÜV SÜD, a German certification company, performing the certification audit in two stages in August and September.
“We strive to become Brunei’s leading logistics solution provider offering reliable and consistent service for our customers. This certification shows not only our commitment but our team’s ability to deliver,” said Danny Chua, Managing Director of Globex.
“This certificate also represents months of hard work and preparation. The management and staff of Globex have worked hard as a team and succeeded in taking up the challenge of getting the Quality Management System established and implemented to being certified to ISO 9001.
“We also hope that this certificate will help us gain more international recognition,” he added.
“We also want to thank DARe (Darussalam Enterprise) for the opportunity to participate in their Standards Consultancy Programme (SCP).
“This programme gave us guidance and more in depth knowledge on the implementation of the ISO. They were also helpful as they were very easy to communicate with,” continued Chua.
Jowell A Cerezo, Senior Auditor at TÜV SÜD, said: “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wish choice of many alternatives.
“The Globex team worked incredibly hard to have all the required procedures in place needed for a quality management system, and I am excited to see how the ISO certification will enhance their company’s performance,” he added.
Meanwhile, DARe CEO Javed Ahmad congratulated Globex on receiving ISO 9001:2015 certification and their initiative to participate in DARe’s SCP, which provides fully sponsored consultancy to local SMEs on specific international standards to prepare them before they undergo the auditing process.
“As one of the first logistics companies in Brunei to be a part of DARe’s SCP, we congratulate Globex on their initiative to seek out and be successfully certified,” said Javed.
“ISO 9001:2015 demonstrates that companies have systems and processes in place to consistently deliver to customers and meet regulatory requirements; achieving the standard provides a base of credibility when doing business locally and internationally. We hope that more companies will follow Globex’s example and participate in DARe’s SCP as we strive towards helping local SMEs be competitive internationally.”
ISO 9001:2015 sets out the criteria for a Quality Management System (QMS) and the principles include a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
As part of the requirement of ISO 9001:2015, a total of five Globex staff attended an Internal Auditor Training course to become Internal QMS Auditors. The staff is now responsible for performing internal QMS audits for all departments within the company half yearly.
With their new accreditation, Globex looks forward to serving its customers and the Brunei community with an ever improving standard and quality of service.
ISO 9001 Definition
The certification ISO 9001:2015 is made up of three components: ISO, 9001 and 2015.
ISO stands for the International Organization of Standardization. They develop the standards in order for businesses or organisations to get certified. ISO doesn’t do certification and it is done annually by a third-party organisation.
The number classifies the standard. All the standards within ISO 9000 family refer to quality management. This is among the best-known standards and it defines the criteria for meeting a number of quality management principles. It helps businesses and organisations be more efficient and improve customer satisfaction.
This refers to the version of the standard that is being met and represented the calendar year that the standards were launched. 2015 is the fifth edition of ISO 9001 and was launched in September that year.
About Globex Global Logistics
Globex Global Logistics is a leading Brunei logistics total solutions provider. We offer an international shipping network together with professional freight forwarding, cargo handling, transportation and courier service – we deliver anywhere locally and globally.
Globex is proudly 100% owned and managed by locals. It was established in 2008 and has grown to a team of around 40 Bruneians passionate about connecting Brunei, both across the nation and globally.
For more information visit www.globex.com.bn